Do I need to create an account to purchase through CorporateGift?
If I’m not buying for a business, can I still use CorporateGift?
Where do products ship from?
Can I ship to multiple addresses within one transaction?
Do you offer quantity discounts?
Why was my order cancelled?
How do I know my credit card information will be kept safe?
Can I add company branding to my gifts?
Which products are available for customization?
Can we build Swag Boxes with CorporateGift?
How do I add my custom design through your portal?
What is MOQ?
Can I order a sample or proof before committing to a MOQ?
What printing methods are available?
What greeting message and notecard options are available?
E-Gifts include a personalized greeting message for free, but you may wish to add personalized cards and handwritten notes with your gifts. Greeting message options are listed under the Product Description on each product page, if available for the product. Some products come with a free greeting card. Each product’s Description tab will contain details. Some products will have a one-time set up fee for gift cards and notes, plus a cost per card, indicated under Product Description. Rush production may also carry an additional fee. You may also add your own cards to your inventory as part of our on-demand gifting service, contact us.
Handwritten cards are available from selected vendors. A product page will indicate if handwritten cards are available under Product Details.
What are set up fees?
How does customization impact lead time?
Do you offer quantity discounts?
Can we ship to multiple addresses?
What if we don’t know all recipients’ addresses?
Where do orders ship from?
Do you ship internationally?
Do you ship to PO Boxes?
Which shipping carriers and methods are available?
Can we use our own shipping account?
Do you offer shipping discounts?
What is your processing and turnaround time?
Do you offer rush production?
How can we ensure delivery by a specific date?
How has COVID-19 impacted shipping?
How do I track orders?
Where can we ship alcohol?
Can you warehouse our swag and gifts for us?
How do you ship food and temperature sensitive items?
What is an E-gift?
How do CorporateGift E-gifts work?
Marketplace customers can send E-gifts to multiple recipients using Multiple Address Checkout. E-gifts are limited to a single gift option per E-gift. Gifting platform customers may send E-gifts with multiple gift options the Recipient can choose from. Contact us for more info.
To redeem the E-gift, recipients click through to their redemption page, choose their desired gift, customize it or upgrade the gift* and provide their preferred shipping address. Recipients may also decline or re-gift the E-gift if their company policies prohibit accepting gifts. *E-gifts with multiple gift selection available for corporate gifting platform accounts only.
How are E-gift notifications sent?
Marketplace orders will automatically send E-gift notifications by email from CorporateGift.com on your behalf with your personalized message.
Corporate accounts using the gifting platform can personally send emails, texts or social messages with direct E-gift links, provided for each recipient. Senders are notified when E-gifts are opened and redeemed, and can track shipping status within your Account.
Can I send E-gifts to a large list of recipients at once?
Absolutely. Our Multiple Address Checkout feature makes this easy.
Can I schedule E-gifts ahead of time?
Can I offer multiple gift options from one E-gift?
How can I calculate tax and shipping costs?
When do E-gifts ship? When will they arrive?
How do I track E-gift orders?
Which products can be sent as E-gifts?
Can I E-gift alcohol?
Can E-gifts be gift wrapped?
Can E-gifts be exchanged?
Can E-gifts be returned?
What if I have unredeemed E-Gifts?
Will my recipient see the gift’s price?
What if an email bounces?
What if my recipient doesn’t open or can’t find their email?
What if my E-gift invitation gets stuck in an email filter?
What if an E-gift email is accidentally deleted?
Do E-gift invitations expire?
Can you cancel an E-gift?
How is the CorporateGift platform different from using the Marketplace?
Anyone can use the CorporateGift.com Marketplace to place an order of any size (even as a consumer, not a business). Marketplace customers can build a cart and checkout as with any e-commerce website, and can access our value-added services such as product customization, E-gifts, custom sourcing and assembly through our team of gifting experts. The Marketplace is ideal for one-time or as-needed gifting occasions.
The gifting platform is a solution for corporates who want to manage ongoing gifting programs. The platform supports multiple users, setting budgets across campaigns and departments, integrating with CRM and ERP, and more. The platform natively connects to the Marketplace, plus has additional options for exclusive branded gifts such as Apple Earpods not available to Marketplace customers.
What does the CorporateGift platform cost?
What company sizes does the CorporateGift platform serve?
What gifting programs and user roles does CorporateGift support?
What payment methods can I use with the CorporateGift platform?
What is the on-demand gifting program?
What are custom dev hours?
Which CRM and ERP solutions does CorporateGift integrate with?
How is CorporateGift different from other gifting solutions?
What support options do you provide platform accounts?
Have more questions? Contact us:
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