FAQs
MUST I HAVE AN ACCOUNT IN ORDER TO PURCHASE PRODUCTS?
IF I AM NOT PART OF A CORPORATION, CAN INDIVIDUALS STILL BUY THROUGH CORPORATEGIFT.COM?
WHERE ARE THE PRODUCTS SHIPPED FROM?
DOES CORPORATEGIFT.COM HAVE A MINIMUM ORDERING REQUIREMENT?
MY ORDER HAS BEEN CANCELLED, WHY WAS THIS?
DOES CORPORATEGIFT.COM CUSTOMERS HAVE A PRIVACY POLICY?
HOW DO I KNOW MY CREDIT CARD INFORMATION WILL BE KEPT SAFE?
HOW QUICKLY WILL AN ORDER BE PROCESSED AND SHIPPED OUT?
WHEN IT COMES TO SHIPPING, WHAT CARRIER OPTIONS DO I HAVE?
AM I ABLE TO TRACK MY ORDER AND IF SO, HOW?
CAN MY PURCHASE BE SHIPPED INTERNATIONALLY?
WHEN PURCHASING MULTIPLE ITEMS, AM I ABLE TO COMBINE SHIPPING ON THIS?
WHAT IS E-GIFTING?
What are the benefits of E-gifting?
- No more stress when it comes to choosing the right gift for someone.
- No more being under pressure to find the perfect gift. Purchase a gift at your leisure and schedule the e-gift notification date around what is easiest for you.
- No more hassle scrambling to find and enter all the shipping addresses as the gift receipt will enter it themselves upon receiving your gift!
- No more unhappy recipients!
- More freedom to pick the exact gift they would enjoy or to exchange or forward the gift.
- More flexibility when choosing a shipping address and arrival time that is catered to their own schedule.
- More individual attention and personal selection to ensure their satisfaction with their own gift.
- More personalized options such as being able to send a quick thank you note automatically upon receiving their gift.
WHY DOESN’T THE SENDER NEED THE RECIEPENT SHIPPING ADDRESS?
AM I ABLE TO SEND A GIFT WITHOUT KNOWING THE RECIPENTS PERSONAL PREFERENCE?
JUST TO BE SURE, THE RECIPENT CAN CHANGE THE SIZE, COLOR, AND STYLE OF MY GIFT?
IF I KNOW THE RECIPIENT’S SIZE, COLOR AND STYLE, CAN I ENTER IT?
CAN THE RECIPIENT EXCHANGE THE GIFT FOR SOMETHING ELSE?
WILL THE RECIPIENT BE SHOWN THE PRICE OF THE GIFT?
IS IT POSSIBLE TO ADD GIFT WRAP TO THE PRESENT?
IS IT POSSIBLE TO SCHEDULE A GIFT DELIVERY FOR A FUTURE DATE?
WHAT HAPPENS IF THE RECIPIENT DOESN’T OPEN THE GIFT EMAIL?
WHAT HAPPENS IF THE GIFT NOTIFICATION EMAIL ENDS UP IN THE RECIPIENT’S SPAM FOLDER?
WILL THE SENDER BE NOTIFIED ONCE THE RECIPIENT OPENS THE GIFT EMAIL?
IF THE RECIPIENT DOES NOT RECEIVE THE GIFT EMAIL, CAN THE SENDER RESEND IT?
WHEN WILL THE GIFT BE SHIPPED TO THE RECIPIENT?
WHO PAYS FOR THE SHIPPING COST?
IN THE CASE OF RETURNS AND REFUNDS, HOW IS THIS PROCESSED?
HOW DOES THE RECIPIENT RECEIVE THE E-GIFT?
HOW LONG DOES IT TAKE FOR THE RECIPIENT TO RECEIVE THE GIFT?
HOW DOES THE RECIPIENT RECEIVE THE GIFT IF THERE IS NO SHIPPING ADDRESS PROVIDED?
HOW IS THE TAX AND SHIPPING COSTS ESTIMATED?
WHAT HAPPENS IF THE RECIPIENTS ACTUAL SHIPPING AND TAX ENDS UP COSTING MORE?
WHAT IF THE SENDER ACCIDENTALLY ENTERS THE WRONG ADDRESS FOR RECIPIENT, HOW DO THEY FIX IT?
IS THE SENDER ABLE TO CANCEL AN ORDER AFTER IT HAS BEEN SENT?
IF THE SENDER CANCELS A GIFT BUT SEE’S A PENDING CHARGE ON THEIR CREDIT CARD, WILL THEY EVENTUALLY BE CHARGED?
HOW DOES A RECIPIENT ACCEPT A GIFT?
IS THE GIFT SAVED FOR ME UNTIL I DECIDE TO ACCEPT IT?
WHAT HAPPENS IF THE RECIPIENT ACCIDENTALLY DELETS THEIR GIFT EMAIL? IS THERE A WAY TO RESEND IT?
HOW DOES EXCHANGING A GIFT WORK?
WILL THE SENDER BE NOTIFIED IF THE RECIPIENT EXCHANGES THE GIFT?
WILL THE SENDER KNOW IF I RE-GIFT THE ITEM?
IF A GIFT HAS ALREADY BEEN SHIPPED & THE RECIPIENT HAS RECEIVED THE ITEM, CAN THE GIFT BE RETURNED?